Latest Flu Update
We now have flu appointments available for booking - these are for adults aged 50 years old and above.
We are holding clinics on the following days:
Wednesday Dec 9th at Hemyock in the evening. (5-8pm).
Saturday Dec 12th at Hemyock & Dunkeswell in the morning.
Appointments can be booked online (if you have an online access account) or by telephoning your usual surgery.
On the day of your appointment, please only attend at the time your appointment is booked, and please do not bring other members of your household unless needed for assistance or they are having a vaccination themselves.
Social distancing will be in operation and you should wear a face mask or covering (unless exempt).
Please do not attend your appointment if:
- You have a high temperature or fever, a new persistent cough, or a loss/change in sense of smell or taste.
- You or a member of your household have had a positive Covid test result in the last 14 days, or are waiting for a test result.
- You or a member of your household have been instructed to isolate by the test and trace service.
Car Parking at our Surgeries
In the interests of the environment and in consideration of the people who live around our surgeries, please can we ask that if you are waiting in your vehicle you turn off your engine and keep your music volume turned down.
Many thanks for your cooperation.
Update from The Blackdown Practice
Due to the coronavirus pandemic, we have needed to change quite dramatically how we deliver healthcare across the Blackdowns… and we have had to do it very quickly.
Different types of appointments/consultations
It can be hard to know what to do if you're unwell when the advice is not to go into the surgery in person. However, it's still important to get medical help from us if you need it and we can now offer, in addition to a telephone consultation, on-line or video consultations. We are also still seeing patients for face to face appointments when it is needed and safe to do so.
Some routine clinics have continued, for example patients who require regular blood tests because of the medicines they are taking, cancer screening, and children who still need their vaccinations. As national restrictions are changed, other more routine appointments will be reintroduced. For those people who usually access our services at Churchinford, we are constantly reviewing when to reopen the Churchinford site.
Please continue to keep safe.
COVID-19 Children's Booklet
A booklet has been developed for children about Coronavirus Coronavirus - a booklet for children
On-line Consultations - Available Now
Find out more about eConsult here -> eConsult Information Video with Sub-titles
You are now able to pay by Debit card
You can now use your debit card (not credit cards) to pay for your prescriptions, travel vaccinations, private medicals (e.g. HGV), and other services that are not provided on the NHS.
You will still be able to pay by cash or cheque if you prefer.
Latest Minutes from the Patient Participation Group
The latest notes of the Patient Participation Group meeting are now available in the Patient Participation Group Section of the website.
Watch the latest Video on Cervical Screening
Cervical Screening is one of the best ways to protect yourself from cervical cancer. You can watch the latest video from Cancer Research UK on cervical screening by clicking here.
Potential Telephone Scam
We have received two reports, one from a patient at the Blackdown Practice and one from another Practice that they have received telephone calls from someone claiming to be from an on-line pharmacy. The person calling knows the patient’s name, on one occasion the date of birth and says that they understand that the person they are calling is on repeat medicines.
This is a scam. We suggest that you hang up the telephone. Please do not supply them with any personal details and do not telephone them back.
We are reporting this to the local fraud team.
Evening and weekend appointments
We are pleased to be working with Devon Doctors so that GP appointments are now available for our patients at Tiverton Hospital during the weekday evenings and at weekends.
To access these appointments please call Devon Doctors on 01392 822354. This telephone line is open 8:00am-6:30pm Monday to Friday and 8:00am-1:00pm over weekends and bank holidays.
Please note the 01392 822354 is for booking weekday evening and weekend appointments only. If you need an appointment at your usual surgery during the day, you can contact us on the usual surgery numbers between 8:30am-6:00pm Monday to Friday.
To access the out of hours service, you still telephone 111.
CQC Inspection - The Practice was rated as Outstanding
The practice was inspected by the Care Quality Commission (CQC) in June 2016. It was rated as Outstanding.
You can read the report here -> CQC Inspection report
The CQC also issued a press release which can be read here -> CQC Press Release