Latest News

Support for Team Blackdown

Unfortunately, it has come to our attention that some of our staff, particularly those covering reception, have been on the receiving end of some unacceptable behaviour and comments.

We understand that some patients can be frustrated particularly if they are worried or unwell. However, our staff are working very hard and doing the best they can under very challenging circumstances and we would like to thank them for their hard work and resilience. They do not deserve the kind of abuse they have received recently.
If this continues and our support staff are unable to work then we will not be able to operate across the three sites as clinical staff will need to cover the telephones and this will directly affect the service we are able to provide to our patients.
However, we would like to thank the vast majority of our patients who have remained so very understanding, kind and supportive of our staff and the Practice despite having their own challenges to deal with.
Karen Button - Practice Manager and the GP Partners

Flu vaccine & COVID Boosters

We will be contacting patients either by letter or telephone who are due to receive a flu vaccine and/or COVID booster. We are moving down the patient register and will be offering the vaccines according to clinical risk and, for COVID boosters, at a certain time after your second dose.

If you are allocated a clinic time, please try to make this wherever possible. Please only contact the surgery if:

- You are unable to make this appointment for unavoidable reasons;

- You do not wish to receive one or both of the vaccines (so we can manage stock for future clinics);

Should this be the case please e-mail d-ccg.blackdowncovid@nhs.net; only contacting the surgery by telephone if you do not have access to e-mail.

An alternative option for a COVID booster is to attend a mass vaccination centre when you are invited by the national system. You will still be contacted by us for your flu vaccine if you are eligible.

d-ccg.blackdowncovid@nhs.net is for COVID and flu vaccine appointment queries only and please do not attach any documentation or any other queries regarding other medical matters.

Thank you for your understanding and support during this time when we are providing both our clinical service and joint vaccination campaigns. It is particularly important that we keep the telephone lines as clear as possible during normal surgery hours to ensure people who are unwell can get through to make an appointment.

Childhood and Young Persons Flu vaccination

If your child is 2 or 3 years of age on the 31/8/2021 they are eligible for a flu vaccine (normally a nasal vaccine). Please telephone your usual surgery and book into a clinic on Tuesday or Thursday afternoons at the end of October.

All children 4 years to 15 years without a health condition are offered the flu vaccine via their school or community clinics.

Other infants, children and young people aged 6 months to 17 years with a health condition that makes them eligible for a flu vaccine will be called as part of our normal flu vaccination campaign.

Blood Tests

As you will be aware from recent media coverage, there is a national shortage of blood collection bottles that is severely impacting services across the NHS.

As a result of this shortage, we have been instructed to postpone all non-urgent blood testing until the situation improves.

Therefore we would ask patients not to book any routine blood tests at the moment. If you have an appointment booked already, you may well be contacted to cancel or postpone your appointment.

Please note that this ONLY applies to routine non-urgent blood tests - any tests needed urgently will still take place. Please attend any booked appointment unless you are contacted by the surgery.

Apologies for any inconvenience caused - as you will appreciate, this situation is outside of our control and we are equally frustrated by this issue.

It is hoped that normal services will be resumed as soon as possible, and thank you for your understanding.

Coronavirus Scam

The email claims to come from the NHS and says it will "allow you to travel safely and freely around the world without having to self-isolate" if you've had a COVID-19 vaccine or have recently recovered from the virus. The latest coronavirus scam is currently circulating on social media asking people for payment in exchange for a 'coronavirus digital passport'.

The email states "who is eligible" and asks people to click a button at the bottom of the email to access their "digital passport." The link will then take you to a fake NHS website, where it will ask for personal information and payment details towards 'an admin fee'.

What to do?

  • If you receive this email please forward it onto report@phishing.gov.uk
  • If you have disclosed bank account details you should contact your bank immediately and notify action fraud

COVID-19 Children's Booklet

A booklet has been developed for children about Coronavirus Coronavirus - a booklet for children


On-line Consultations - Available Now

Find out more about eConsult here -> eConsult Information Video with Sub-titles 


You are now able to pay by Debit card

You can now use your debit card (not credit cards) to pay for your prescriptions, travel vaccinations, private medicals (e.g. HGV), and other services that are not provided on the NHS. 

You will still be able to pay by cash or cheque if you prefer.


Watch the latest Video on Cervical Screening

Cervical Screening is one of the best ways to protect yourself from cervical cancer.  You can watch the latest video from Cancer Research UK on cervical screening by clicking here.


CQC Inspection - The Practice was rated as Outstanding

The practice was inspected by the Care Quality Commission (CQC) in June 2016.  It was rated as Outstanding.

You can read the report here -> CQC Inspection report

The CQC also issued a press release which can be read here -> CQC Press Release

 
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