Welcome to The Blackdown Practice
Coronavirus - Advice for Patients
PLEASE DO NOT ENTER THE SURGERY IF YOU THINK YOU MAY HAVE CORONAVIRUS.
You should self-isolate and arrange a Covid test if you have a new continuous cough OR a fever OR a loss of/change in smell or taste. All household members should isolate if anyone in the household tests positive for Covid. Please do not visit the surgery if you have received a positive Covid result in the last 14 days, are awaiting a Covid test result, or you have been instructed to isolate by Track and Trace.
For further guidance, visit www.gov.uk/coronavirus or if you require medical advice visit the NHS 111 website. https://111.nhs.uk/
PLEASE WEAR A FACE COVERING IF VISITING THE SURGERY
In line with government guidance, patients entering the surgery should now wear a face covering unless they are exempt from doing so.
For full government guidance regarding the wearing of face coverings in public places, please visit: Government Guidance on Face Coverings
We are very pleased to announce we are starting to vaccinate our patients from this Friday (15/1/2021) and over the weekend. The next delivery is early next week.
We have started to contact patients and health and social care staff according to national recommendations to book appointments. We are continuing to contact patients over this weekend for the appointments next week. Please do not worry; if you are in the group to be called, you will be on our list to telephone.
We are asking that patients do not contact the surgery to ask for an appointment for their COVID vaccination; the surgery will contact you.
Due to the strict storage requirements of the Pfizer vaccine and the number of patients to be vaccinated, it cannot be administered at our surgeries. The vaccine will be given at College Surgery in Cullompton this is in the The Culm Valley Integrated Centre For Health, Willand Rd, Cullompton, Devon, EX15 1FE. Directions can be found here.Directions to College Surgery
Once we receive the Oxford vaccines we can start to vaccinate our care home patients and patients who cannot get to Cullompton.
Clinical and admin staff from the Blackdown Practice will be covering the shifts at the COVID vaccination centre in Cullompton. This means there will be fewer appointments available for non-urgent/routine matters for a few weeks. However, you should still contact us for medical problems that cannot, and should not, wait.
It also means that on the Saturdays the 16th and 23rd of January there will not be the normal Saturday surgery, the surgery at Hemyock will be closed but the dispensary will be open as normal.
The patient vaccination guide for adults can be found here
The guide for patients who are pregnant, planning to become pregnant or are breastfeeding can be found here
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Please contact the surgery as normal if you have a medical problem or concern. Initially, your request will be triaged by a telephone call with a clinician and they will then decide on the most appropriate course of action. The clinician will determine if a face to face appointment is needed, and if so will arrange an appointment for you to visit the surgery.
For urgent problems that mean you will need to be seen, please ring the surgery and ask to book a telephone appointment with a clinician. This will enable us to offer you the most effective service that you require.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
The practice was rated Outstanding at its last inspection in June 2016. You can read the report here -> CQC Inspection report
(Site updated 14/01/2021)