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Practice Management

Karen Button

Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Made up of receptionists, dispensers, medical secretaries, data analysts and IT staff the practice team carry out work needed to provide an efficient service for our patients.  This includes issuing repeat prescriptions and responding to prescription enquiries, dealing with financial claims,maintaining patient records and carrying out searches and practice audits.

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. 

 
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