Made up of receptionists, dispensers, medical secretaries, data analysts and IT staff the practice team carry out work needed to provide an efficient service for our patients. This includes issuing repeat prescriptions and responding to prescription enquiries, dealing with financial claims,maintaining patient records and carrying out searches and practice audits.
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses.