DISRUPTION TO PHONES - TUESDAY 25 SEPTEMBER
Please be aware that a major network upgrade is taking place across the practice from midday on Tuesday 25 September. We will try to keep disruption to a minimum but please be patient if there is a delay in answering your call.
DEVON CCGs' ANNUAL GENERAL MEETING
The first joint AGM between the two Clinical Commissioning Groups (CCGs) in Devon will be held at Exeter racecourse on 27 September 2018. Not only is this a traditional event held in public, but it will also be broadcast live via Facebook. This means you will be able to ask questions online via Facebook and email as the meeting happens.
For full details please click here -> CCG Annual General Meeting
Despite the drop in temperature outside we are still a few weeks away from our flu season here at the practice. Please do not worry, all eligible patients will receive a letter in good time to book into the clinics at all 3 surgeries.
Please wait for your letter to arrive before calling the surgery as the receptionist will not be able to book any flu appointments until the vaccine arrival dates have been confirmed and the clinics agreed.
Many thanks for your co-operation.
PROBLEMS USING PATIENT ACCESS ON AN IPAD
A new version of Patient Access was launched at the end of June and when you first logon to the new version it will ask you to re-validate some of your details. This is proving highly problematic for some iPad users. For this first login to the new version, please use a Windows PC and make sure you use the long number as the Username.
Once the re-validation is complete you should be able to use the iPad as normal and will be able to use your email address as an alternative to the long number to login.
However, please be aware that if the same email address is shared, only the first person to re-validate with that email address will be able to use it to logon. Anyone else must continue to use the long number.
CHANGES TO THE WAY WE BOOK APPOINTMENTS
Please read our Newsletter to find out about the changes we are making to the way appointments are booked. Summer 2018 Newsletter
GP AVERAGE EARNINGS
All GP practices are required to declare the mean net earnings (i.e. Average pay) for GPs working to deliver NHS services to patients at each practice. This is required in the interests of the greater public accountability recognising GP pay is ultimately funded from tax paid by the public.
The average pay for GPs working at the Blackdown Practice in the last financial year was £35,632 before tax and National Insurance. This is for 3 full-time GPs, 4 part-time GPs and 0 locum GPs who worked in the practice for more than six months.
Health Visitor Drop In Sessions at Hemyock – New for 2018
From the 8th January 2018, the Health Visitor drop in sessions at the Practice are moving to the Blackdown Healthy Living Centre, Riverside, Hemyock EX15 3SH. This is a great venue, very light and airy with good parking on site.
The sessions will now be on a Monday afternoon between 1pm and 3pm. Your new Health Visitor, Emma Bath, will be there on the last Monday of every month between 1pm and 2pm; the other Monday drop in sessions will not be supervised by a Health Visitor but will give the opportunity for new parents and carers to meet. Play equipment will be available and there are tea and coffee making facilities (any small donation would be welcomed) and from mid-January there will be scales available to weigh your baby at any time the centre is open. For opening times please see their website http://bhlac.org.uk/ . The telephone number for the centre is 01823 680 687
Please note: the centre is closed on Bank Holiday Mondays.
Any queries, the Culm Valley Health Visiting Team can be contacted on 01884 836004.
Farewell to Dr John Davies and Welcome to Dr Catherine Sherwin
It is with great sadness that we say goodbye to our Senior Partner, Dr John Davies, who is retiring after 25 years as a GP. He will be greatly missed by patients and everyone here at the Practice but we wish him well in his future ventures.
Dr Davies’s patients have been transferred to our new Partner, Dr Catherine Sherwin who joined the practice at the beginning of October. As with Dr Davies before her, Dr Sherwin will work between Churchinford and Hemyock.
We have had a lot of comings and goings over the last few years but have been very fortunate to recruit excellent doctors at a time when many other Practices are struggling to do so.
- Drs Brocklesby (our new senior Partner), Spicer and Sherwin will work between Churchinford and Hemyock
- Drs Barnes and Perry will work between Dunkeswell and Hemyock
- Dr Leach will remain at Hemyock
- Dr Murray remains as versatile as ever and will be working at all three sites
CHANGES TO OPENING HOURS AT CHURCHINFORD SURGERY
Following consultation with the practice's Patient Participation Group and approval from NHS England, Churchinford Surgery will be closed on Friday afternoons from 12.30pm starting on Friday September 15.
Appointments will still be available at Hemyock and the dispensary there will be open from 14.00 to 18.00. Phone calls to Churchinford Reception will also be answered at Hemyock.
For more detail on the reasons for the closure please click on the 'Read our Newsletter' above.
CQC INSPECTION - THE PRACTICE WAS RATED AS OUTSTANDING
The practice was inspected by the Care Quality Commission (CQC) in June 2016. It was rated as Outstanding.
You can read the report here -> CQC Inspection report
The CQC also issued a press release which can be read here -> CQC Press Release
ACCESSING YOUR MEDICAL RECORD ON-LINE
From 1 April 2016 the information you are able to view on-line via Patient Access has been expanded to include the following:
- Immunisation history
- Test results
- Medical and surgical procedures
- Details of referral made to e.g. Hospitals
If you already use Patient Access and would like to be able to access this additional information, you will need to complete a form, available from Reception or which can be downloaded here.
If you do not currently use Patient Access but would like to use any of its’ functions including making appointments, order repeat medication or accessing the additional information, please complete the form and bring it to the surgery with two forms of identification to the surgery (one with a photo and one with your address on it).
Your GP will review your records before you have access to them in the same way as he/she would if we had received a verbal or written request from you to access your records.